#Send error report idrive synology how to#
#Send error report idrive synology code#
#Send error report idrive synology password#
#Send error report idrive synology plus#

However, it’s just as important to back up this data to the cloud for an extra layer of protection, just in case an on-site disaster wipes out your NAS device as well. In case you want to revert your changes, copy the backup you created back using: cp ~/account.Backing up your business data with a Synology NAS device is a great way to safeguard your critical files and have them ready for recovery if disaster strikes. If everything went ok, you should now have a working iDrive login. In case you want to abandon your changes and exit the editor without saving, press ESC and then :q!

Save your changes by pressing the ESC key and then type :qw.

Find $password = rawurldecode($_POST) and change it to $password = $_POST

#Send error report idrive synology password#

Change the line to be $userName = phpRealEscapeString(strtolower($_POST)) Do the same with the password line as well. Use the arrow keys to navigate to the line: $userName = phpRealEscapeString(strtolower(urldecode($_POST))) press i to go into edit mode.Open the built in text editor using admin privileges with the command (change the path to the file in case you found it in some other place): sudo vim should show a password prompt, where you need to enter the password you used to connect Now, the final step is to change the file.Once the file is located, make a backup copy of it using the command into your home folder cp ~/.Otherwise it should be in the same place in another volume (change volume1 to the name of the volume). If you only have one the file should be under ls -la to make sure it's there. You can use the command ls -a to show files and directories, so you know where to find it.Use ls -a /volume* to show all volumes you have. Unfortunately, when I attempted to logon to iDrive (after the DSM update), I get a couple of error messages. I then logged on to iDrive to continue my backup. I can logon and access the 1520 w/o any problem. This morning, I updated it to DSM 7.1.1-42962. Locate the folder with the file to change. Oct 2022 1 Morning All, I use iDrive to backup my 1520.

#Send error report idrive synology how to#

Connect to you synology via SSH with your admin user (see the previous link for instructions on how to connect change user name, address and port to fit what you have set up) - ssh -p 22.Enable SSH by following the knowledge base instructions.Third you need to edit it using a text editor. Then you need to locate the file to change. In order to do so you need to enable the method to connect, called SSH. In brief what you need to do is to connect using the command line interface and change a file. If not I'll try to describe how to do it in as much detail as possible.

#Send error report idrive synology code#

TLDR in case you have problem signing in using your iDrive account change the code in the account.php file according to above. Make a backup before changing the script. I take no responsibility for the correctness of the above fix and any consequences it might have on your system. $userName = phpRealEscapeString(strtolower($_POST)) $userName = phpRealEscapeString(strtolower(urldecode($_POST))) In case you have the same problem open the file account.php using a text editor: I corrected the code on my Syno and voila, the login works! Now I'm just waiting to see if iDrive fixes the code and releases a new version.

#Send error report idrive synology plus#

Turns out the code urldecodes the user name and password twice (since $_POST has decoding built in), thus replacing plus signs with a space. Since I'm a programmer I couldn't wait, so I dug into the code and quickly realised that there are at least two bugs in the backend code. They were very helpful, but had to escalate to their backend team. After doing that and everything still failing I chatted with the support. I created a support ticket and was asked to clear all cookies, sessions, browser history etc. I disabled two factor authentication to see if that was the cause. Signing in using the Synology account was smooth, but I hit a brickwall trying to sign in using the iDrive account. The installation process for the iDrive app was pretty smooth sailing after following the documentation, but the troubles began when the app was installed and i tried to sign in. I have been a happy user of the iDrive cloud backup solution and it has saved me from trouble in the past, so I was very happy to see there was an app for Synology. The installation process for the iDrive app was pretty smooth sailing after following the documentation, but the troubles began when the app was installed and i tried to sign in. I'm a pretty new owner of a DS918+ and am just in the process of completing my setup.